Terms and Conditions

Last updated: October 23, 2017


Welcome to Credevo! Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using http://www.credevo.com website (the "Service" or “Credevo” or "Site") operated by Credevo Pte. Ltd., Singapore ("us", "we", or "our").

  1. General
    1. Credevo is an online management platform for clinical research. It collects, processes and shares information related to participants in clinical research (collectively, the "Credevo Services" or “Services”).
    2. The Credevo Services include all articles, notes, documents, updates, text, images, html, data, databases, email messages, advertisements and other contents, resources, software, source codes, materials and services produced, published, displayed, distributed or provided by Credevo in, on or through the Credevo website (collectively, the "Credevo Materials" or “materials”).
    3. Credevo Service may include those provided free of any charges (collectively, the "free Services” or "free plans"), as well as those provided after receiving payments from user (collectively, the "Paid Services" or "Paid Plans"). Free and Paid Plans are explained by pricing page or any other document provided by us with such purpose. In some cases or promotions, Paid Services may be provided free of charges, however, they will still be referred as Paid Services.
    4. You confirm that you are more than 18 years of age and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions, and to abide by and comply with these Terms and Conditions.
    5. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
    6. You are responsible for all access to the Site using your internet connection, even if the access is by another person.

  2. Disclaimer
    1. Service is provided "as is" and on "as available" basis.
    2. Any and all representations and warranties whether express or implied; including, but not limited to; implied warranties of title, merchantability, fitness for any particular purpose or non-infringement, quality, content, accuracy, completeness, reliability, currency, freedom from computer virus, suitability for any particular purpose or non-infringement of proprietary rights, of any of the information published on this website, or any of the design, text, graphics, images, pages, interfaces, links, software or other materials, documents, and items contained in or displayed or published on this website; are hereby disclaimed by us. Credevo is not responsible or liable for any damage, disadvantage or disprofit, whether material or immaterial, that is caused by the usage or non-usage of the Service.
    3. Credevo does not promise any specific results, effects or outcome from the use of the Service.
    4. Credevo reserves the right to change, reduce, interrupt or discontinue the Service or parts of it at any time. Credevo reserves the right to exclude certain users.
    5. We will use reasonable efforts to ensure that the Site is available at all times. However, we cannot guarantee that the Site or any individual function or feature of the Site will always be available and/or error free. The Site may be unavailable during periods when we are implementing upgrades or carrying our essential maintenance on the Site.

  3. Usage and Storage Of Information
    1. The Service consists largely of information stored on the request of Users. Credevo neither previews nor automatically reviews such information. Thus, Credevo cannot have current knowledge of possible infringements caused by information that is stored on the request of Users.
    2. You acknowledge that you are responsible for any material you may submit via the website, including the legality, reliability, appropriateness, originality and copyright of any such material. You also acknowledge that you are authorized to submit any material or information as it relates to your company, corporation, or other business entity and its employees and agents.
    3. You may only request storage of such information that you may legally store and publish. You must not request to store any information that infringes any third party's copyright, trademarks, other intellectual property rights or any other rights.
    4. Credevo is not liable for such information and will, upon obtaining knowledge about or awareness of such infringement, act expeditiously to remove or disable access to such information.
    5. You indemnify Credevo from any claims raised by third parties in reference to any information that is stored on request of the respective User. The indemnification covers all adequate expenditures, including court and lawyer fees.
    6. Upon submission of information, you represent and warrant that you own or otherwise control all the rights to the content you post; that the content is accurate, that use of the content you supply does not violate any provision herein and will not cause injury to any person or entity; and that you will indemnify Credevo for all claims resulting from content you supply.
    7. All information provided within the Service and by other Users may only be accessed manually by a natural person using ordinary Internet devices.
    8. You must not store or process any other User's personal data for any other purpose than the natural purpose of such data being published within the Service by the respective User.
    9. Certain areas of the website may be password restricted to authorized users ("Restricted Areas"). If you are an authorized user of the Restricted Areas, you agree that you are responsible for maintaining the confidentiality of your password and account, and agree to notify us if the password is lost, stolen, disclosed to an unauthorized third party, or may have been compromised. You are entirely responsible for any and all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security known to you in relation to the website.
    10. In no event shall Credevo, or the officers, employees, agents, or representatives of Credevo be liable for any direct, indirect, special, punative, incidental, exemplary or consequential damages arising from your accessing or using the website or any information displayed on the website, or otherwise arising from the website or anything contained in or displayed on the website.
    11. You shall indemnify, defend and hold harmless Credevo and the officers, employees, agents or representatives of Credevo from and against all losses, liabilities, damages, costs and expenses, including attorneys' fees and disbursements, resulting from any breach or violation of these terms of use.

  4. Restricted Use
    1. Users are allowed access to the Credevo website and Services as each may be available on any given day. We may modify, replace, refuse access to, suspend or discontinue the Credevo website and/or Services, partially or entirely, or change and modify prices for all or part of the Services for you or for all our users in our sole discretion. Credevo further reserves the right to withhold, remove and or discard any content available as part of your account, with or without notice if deemed by Credevo to be contrary to these terms.
    2. You shall not, and shall not permit any representatives or third parties to, in any manner, without prior written consent from us:
      1. misuse the Service. Misuse of the Service includes, without limitation, insults to other Users; automated or massive manual retrieval of other Users' profile data ("data harvesting"); advertising for commercial products or services of all kinds; unsolicited job offers and business proposals, and; all kinds of technical attacks on the servers;
      2. publish, share, sell or make available information that is provided within the Service or by other Users to/with any third party;
      3. remove, alter or obscure any citation or attribution of the author or source of any Credevo Materials, or any notice of copyright, trademark or other proprietary rights on any Credevo Materials;
      4. interfere with any other user's access, use or enjoyment of Services;
      5. post materials or information on the website or use the Services to violate the intellectual property rights of Credevo or any third parties;
      6. use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content;
      7. upload commercial content onto the website without pre-authorization of owner(s) of such content;
      8. upload to, distribute or otherwise publish through this website any content that is unauthorized, false, fraudulent, libelous, defamatory, obscene, threatening, abusive, or invasive of privacy or publicity rights;
      9. use the Services in a manner contrary to or in violation of any applicable law, regulation or rule of any jurisdiction, governmental agency or securities exchange;
      10. reverse compile, disassemble, reverse engineer or otherwise seek to discover the source code of any Credevo software or other technology;
      11. Frame or mirror any part of the Site without our express prior written consent;
      12. introduce any virus, denial of service attack or other potentially harmful or malicious software code or device into the Credevo website, or use the Services in any manner that might destroy, damage or degrade performance of any data communications facility, network, server, system, component, software or data used to deliver the services;
      13. use, reproduce, download or transmit any Services for the purpose of providing any publishing or hosting services to third parties (whether or not for a fee), or otherwise exploit any Credevo Services to commercial disadvantage of Credevo without prior written consent; and/or
      14. use any network software, device or manual process to monitor, download or copy Credevo websites, services and related material, to extract information concerning other users or to collect email addresses for any purpose.
      15. contact or communicate with any user that you got connected with on Credevo, except through the Credevo system.

  5. Copyright and trademarks
    1. All materials, including but not limited to the software running the Service, the site design, the logos and other graphics, articles and other texts as well as the database are protected by copyright, trademark and other intellectual property laws; and property of Credevo.
    2. Marks for Services can possibly be used without any identification, such as the ® or TM symbols. This does not mean that such marks were not registered trademarks or service marks or such marks were not protected by any applicable law. Such trademarks and service marks are property of their respective owners and must not be used by you in any infringing manner.

  6. User roles
    1. If you signed up on Credevo as a Trial Manager, you confirm that:
      1. You are currently employed by a pharmaceutical, medical device, clinical research or contract research company, engaged in the conduct of clinical trials.
      2. You’ve been given the responsibility to find sites, investigators or other service providers for your organization’s clinical studies.
      3. You will disclose valid and complete information about you as requested by Credevo.
      4. You have obtained any and all required explicit permissions to disclose the information related to or concerning clinical trials or investigator / site identification or clinical trial feasibility.
      5. You’ll be utilizing the information, profile details, feasibility responses or other information obtained through Credevo for the benefit of your organization.
      6. You will disclose all future or existing information about your debarment, disqualification, issuance of warning or any other disciplinary actions taken on you, if any, which affect you engaging in clinical research in any way. For disclosing all such information, you agree to communicate with Credevo on following address: Credevo Pte. Ltd., 531A UPPER CROSS STREET #04-95, HONG LIM COMPLEX SINGAPORE, Singapore, 051531. Email: helpdesk@credevo.com.
    2. If you signed up on Credevo as an Investigator, you confirm that:
      1. You’re a qualified, trained and approved medical practitioner as per the laws and regulations of the country, where you practice / work, to diagnose, treat, care or otherwise manage the conditions of patients with any health condition.
      2. You are qualified, trained, experienced and have obtained approval, if any, to engage in clinical research as a clinical investigator and / or, enroll, treat and engage your patients in clinical studies performed by you.
      3. You will disclose valid and complete information about you as requested in the profile form on Credevo.
      4. You’ve obtained training, knowledge, know-hows and certifications, if applicable, in Good Clinical Practices as required by the global and locally applicable laws / regulations / practices applicable at your place of work.
      5. You’ve never been barred, disqualified, given warnings or taken action upon prohibiting you to engage in clinical research directly or indirectly.
      6. You will disclose all future or existing information about your debarment, disqualification, issuance of warning or any other disciplinary actions taken on you, if any, which affect you engaging in clinical research in any way. For disclosing all such information, you agree to communicate with Credevo on following address: Credevo Pte. Ltd., 531A UPPER CROSS STREET #04-95, HONG LIM COMPLEX SINGAPORE, Singapore, 051531. Email: helpdesk@credevo.com.
    3. If you signed up on Credevo as a Clinical Study Coordinator, you confirm that:
      1. You’re employed or hired by a hospital / clinic / university or other research center (referred henceforth as “site”) to engage in clinical trials at that place.
      2. You will disclose valid and complete information about such site as requested in the profile form on Credevo.
      3. You are qualified, trained, experienced and have obtained approval, if any, to engage in clinical research as a clinical study coordinator / site personnel.
      4. You’ve obtained training, knowledge, know-hows and certifications, if applicable, in Good Clinical Practices as required by the global and locally applicable laws / regulations / practices applicable at your place of work.
      5. You’ve never been barred, disqualified, given warnings or taken action upon prohibiting you to engage in clinical research directly or indirectly.
      6. You will disclose all future or existing information about your debarment, disqualification, issuance of warning or any other disciplinary actions taken on you, if any, which affect you engaging in clinical research in any way. For disclosing all such information, you agree to communicate with Credevo on following address: Credevo Pte. Ltd., 531A UPPER CROSS STREET #04-95, HONG LIM COMPLEX SINGAPORE, Singapore, 051531. Email: helpdesk@credevo.com.
    4. If you signed up on Credevo as a Service Provider, you confirm that:
      1. You’ve obtained all permissions, approvals, trainings, knowledge or certifications, as required by locally applicable and global regulations, to engage in providing services that you claim to provide.
      2. You will disclose valid and complete information about you as requested in the profile form on Credevo.
      3. You are qualified, trained, experienced and have obtained approval, if any, to engage in clinical research as a clinical study coordinator / site personnel.
      4. You’ve never been barred, disqualified, given warnings or taken action upon prohibiting you to engage in clinical research directly or indirectly.
      5. You will disclose all future or existing information about your debarment, disqualification, issuance of warning or any other disciplinary actions taken on you, if any, which affect you engaging in clinical research in any way. For disclosing all such information, you agree to communicate with Credevo on following address: Credevo Pte. Ltd., 531A UPPER CROSS STREET #04-95, HONG LIM COMPLEX SINGAPORE, Singapore, 051531. Email: helpdesk@credevo.com.

  7. Premium Connect Program
    This is a paid service provided to investigators after payment of required charges. It’s a service with objectives to enhance clinical trial opportunities for the user. If you sign up for such services, you confirm that you’re an investigator as per the user roles defined in Section 6 of these Terms and; agree, accept, confirm and understand that
    1. We may
      1. Send your profile and your site / clinical study coordinators related information to relevant clinical trial managers, who
        1. have signed up on Credevo,
        2. have prepared their profile, and their profile indicates that they work in your related therapeutic area of expertise, and are interested in conducting trials in your country
      2. Feature these profiles on Credevo, where interested trial managers can contact you directly. This may include
        1. A webpage that displays your profile and potential for review on Credevo.
        2. An upcoming page (referred as “Investigators’ Lounge” or another name), which will feature experience and selected profile details of investigators who have signed up for “Premium Connect Service”.
        3. Another suitable alternative / addition to above referred page.
      3. Project your potential as a competent investigator / site for new clinical trials in other ways. This may include
        1. publishing articles / blog posts related to your experience and expertise,
        2. reports or case studies related to work performed by you, or
        3. interviews with you or your team / site personnel
      4. Not be able to provide you benefits of this program, if your profile has not been completed or does not include all relevant information. It’ll be your responsibility to prepare, modify and alter your profile. You will be solely responsible for all information provided in your profile and will check, confirm and update these information in a timely manner.
      5. Launch this service as per the timelines specified in any offer page provided or communication sent out for such purpose. However, this launch date or timeline may be changed due to factors related to market, technological challenges or other issues.
      6. Terminate or suspend access to this service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you
        1. Provide false information during sign up, in your profile or when requested through other means, and/or
        2. Have not disclosed the information or complied with the conditions, as required by the Terms, and /or
        3. Do not fulfill the criteria as required by the Terms, and/or
        4. Are found by Credevo to not fit into the required criteria for receiving premium connect services.
        The decision of Credevo shall be final and acceptable to you in all such cases.
    2. Credevo will provide services with intentions to achieve above mentioned objectives. However, it is not a guarantee to procure clinical trials or other opportunities. This service is only an initiative to work for enhancing clinical trial opportunities for users opting it. Since, it is dependent on trial managers, management team at their companies, their company policy and other market factors, Credevo makes no promise that this initiative will result in successful award of clinical trials to sites / investigators.
    3. In case of termination of premium connect services, the charges paid by you will not be returned, if you have not complied with the Terms.
    4. Credevo retains and reserves the rights to make all decisions in this matter. The decision of Credevo shall be final and acceptable to you in all cases.

  8. Termination
    1. We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
    2. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

  9. Links To Other Web Sites
    1. The Service may contain links to third-party web sites or services that are not owned or controlled by Credevo, Inc. Credevo, Inc. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services.
    2. You further acknowledge and agree that Credevo, Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
    3. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

  10. Governing Law
    1. These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
    2. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

  11. Changes
    1. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
    2. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

  12. Contact Us
    If you have any questions about these Terms, please contact us at helpdesk@credevo.com.