Frequently Asked Questions

General

Credevo is an online clinical research management system. It helps you start clinical trials quickly and easily. Currently, Credevo works to facilitate clinical trial feasibility with investigators and sites worldwide.
Credevo is for the clinical research and development industry that is engaged in the development of new medicines, therapies and medical devices.
Specifically, Credevo is for

  • The doctors, physicians and medical practitioners, who would like to work as investigators in clinical trials
  • The nurses, hospital support and management staff, who help procure, coordinate and manage the clinical trials for their investigators
  • The managers, executives and associates in pharmaceutical and clinical research industry, who would like to find investigators and other service providers for performing clinical trials on new medicinal products, therapies and medical devices.
  • Various individual consultants, freelancers and companies (other than hospitals / sites and investigators mentioned above), who would like to provide their services for the conduct of clinical trials.
Credevo can help you find clinical trials to work upon. You can participate in feasibility of the clinical trials posted on Credevo. Also, with premium plans, you can directly connect with clinical trial managers and develop your clinical trial opportunities quickly.
Credevo can help you find investigators and sites worldwide online. You can perform feasibility with them super easily using automated processes. This way, you can reduce your related cost and time by upto 70-80%.
If your services are helpful for clinical research industry, Credevo can help you find opportunities to offer your services. These services may be of different kinds, but should be helpful, in identifiable way, for clinical research activities. Some of the examples of these services may include

  • Laboratory services
  • Translation of documents
  • Clinical trial monitoring
  • Clinical trial auditing
  • Project management for clinical trials
  • Domestic and international shipment of medicines, lab samples and other materials
  • Printing and binding of documents
  • Event management for organizing investigators meetings
  • Interactive Web and Voice Response System
No. You don’t have to pay.

You can start with the free plan and utilize the services right away. However, services with free plans are limited and more can be availed using premium plans.

For example, under free plans, only preliminary feasibility can be performed, where investigators / site personnel and trial managers can see limited details of projects and investigator’s profile respectively. Under premium plans, a detailed feasibility is possible, which allows for exchange of all required information.

Alternatively, under free plans, detailed feasibility can be performed by purchasing top-up credits.

Check details here!

Starting with Credevo

You can simply sign up on Credevo and start using the services right away. Basic plan is free and you can also choose premium plans to avail other services.

Start here!
For signing up on Credevo, follow these steps

  1. Select your plan
    1. Please select your plan as per your role here. Or, you can click on “Pricing” button in the menu on the top. On the pricing page, select you role and plan. Click “Start Now” button for that plan.
    2. Alternatively, if you’ve decided to go for free plan, you can click on “SIGN UP FREE” button in the top menu and select your primary goal on Credevo.
  2. Enter your Email and choose Password, click “Sign Up”. In case of paid plans, complete the payment process on next page.
  3. After completion of sign up, a verification link will be sent to your Email.
  4. Click on that link to verify your account.
You role on Credevo will depend on what you’d like to do on Credevo. Your role will be

  1. Trial Manager: If you’d like to find investigators for your clinical trials and conduct feasibility with them.
  2. Investigator: If you’d like to find clinical trials and work as investigators on them.
  3. Clinical Study Coordinator: If you’d like to help your investigators find clinical trials.
  4. Service Provider: If you’d like to offer other services to support clinical trials
For more details on your role on Credevo, please check here!
Follow these steps to create your profile.

  1. If you have just verified your email during sign up, you will be directed to your Dashboard. Or, you can visit profile page to create your profile.
  2. On this page, please start filling in your details.
  3. After providing your details, you can click “Next” button for next page. If you’d like to save details and come back later to proceed further, please click “Save” button. To go back to previous page on profile form, click “Previous” button. On the last page, after providing all details, click on “Finish” button to complete your profile.
You can check details of your benefits under free plan as per your role here. Yes, you can upgrade to paid plan from a free plan. Paid plan provides you free credits, which can be utilized for various activities. For example, if you’re investigator, credits can be used to promote your profile.
You can go to your profile page to modify / edit profile. To go to profile page, please login. On your dashboard, click on arrow next to your email on left side menu and then click on “Profile” button. Or, you can visit Profile page On the profile page, click on “Edit” button next to relevant section to modify or change your details.
Please “Forgot password? Click here to reset it” below the Password field in the Login window. Or, visit Reset your password page Enter your login email on the next page and click “Reset Password”. A link will be sent to your email to verify, click on the link in the email and set your new password.
Yes, you can change your role, if you have not taken part in any activity yet. To change your role, please click here to contact us and request for the change of role. Please remember that your role can be changed only once.

If you’re an Investigator / Site or Clinical Study Coordinator

There are two ways to find clinical trials through Credevo.

  1. Free participation in trial feasibility: Please ensure you have completed your sign up on Credevo and created your profile. Login to reach your dashboard on Credevo and click on “All Clinical Trials” tab on left side menu. Click on clinical trial of your choice and submit your response.
  2. Proactive search for clinical trials: Please ensure that signed up in paid plans on Credevo. If you have not, then please upgrade to premium plans. This will help feature your profile on Credevo and invite trial managers in our network to work with you.
Yes, we can. For mass-scale needs, we can provide customized solutions at much better rates. Please contact helpdesk@credevo.com to know more.
If you’re an Investigator, please click “Clinical Study Coordinators” button on the left side menu on your Dashboard. Enter Clinical Study Coordinator Name and Email whom you want to add and click “Add Coordinator” button. An email notification will be sent to the Coordinator through email to confirm. Once confirmed, Clinical Study Coordinator can participate in feasibility on your behalf.

If you’re a Clinical Study Coordinator, please modify your profile to add new investigators [See question #5 for how to modify your profile]. Your investigator will receive an email to confirm you. After confirmation, you will be able to participate in feasibility on their behalf. To check status, please click “Investigators” button on the left side menu on you Dashboard. A list of Investigators will be displayed. If status is “❌”, wait for the Investigator to conform you and if the status is “”, you can participate in feasibility on his behalf.
When Trial manager is interested in your response, click on “Contact Me” button to get in contact with Trial Manager.

If you’re looking to find investigators / sites

You can post if you have signed up as a Trial Manager. After you have completed your profile, please click on “Post new Project” button on left side menu. Enter your project details and click “Post Project” button. Your project will be reviewed by Credevo and will be posted on site. Investigator’s/Clinical Study Coordinator’s see your project and post their response which will be notified you by email.
When your project gets response from Investigator/Site, you can view their details by clicking “View Profile”, contact them by clicking “Contact Me” button or request responses to your feasibility questionnaire by clicking “Request Detailed Feasibility”.

Feasibility - Related

Credits are the benefits given to the user to make feasibility super easy. Credits can be used by Investigator/Clinical Study Coordinator in order to show their full profile to the Trial Manager so that they are more likely to be selected for project.

Credits can be used by Trial manager to see the full profile of Investigator, contact and/or request detailed feasibility.
NDA is an agreement made between Trial Manager and a Investigator to start sharing details with each other..

Preliminary Feasibility

Trial Manager can check investigators' interest in their clinical trials by posting a brief non-confidential summary. Investigators can respond with recruitment rate that they expect to provide in this clinical trials. Trial manager can get to see brief profile of and expected recruitment per month from interested investigators.

Detailed feasibility

Trial manager can contact investigators, enter into non-disclosure agreement and share study synopsis with them. Further investigators can be invited to provide their responses on detailed feasibility questionnaire.
If you have an issue while answering FQ, please Contact us at helpdesk@credevo.com.

Payment Related

If you have an issue with payment, please Contact us at helpdesk@credevo.com.

Contact Related

You can contact us through various options on contact page, or mailing us at helpdesk@credevo.com.

Have more questions? Get in touch