Job Description

Job Title	Business Support Officer (Clinical Trials & Regulatory)
Reports to	CEO
Department	Business Development
Location	Remote
Supervises	None
Job Type	Contract

Company Overview

Credevo is a global consulting organization supporting healthcare product development from clinical development to commercialization. Credevo provides strategic support in areas such as regulatory, clinical development, licensing (out-/in-), and feasibility support, for products including pharmaceuticals, biologics, nutraceuticals, and medical devices.

Position Overview

The Business Support Officer (BSO) will work in close coordination with the company’s management and will be responsible for overall short term and long-term business development, support, and coordination for the projects in the areas of regulatory, clinical development. licensing and feasibility for healthcare products such as pharmaceuticals, biologics, medical devices, health supplements, herbals, cosmetics etc.

The Business Support Officer is required to work remotely and coordinate with all stakeholders, including customers, vendors and internal teams, to ensure the project as well as business development objectives are met. 

Essential duties and responsibilities (included but not limited to)

We are looking for an incumbent who can perform the following activities while working remotely

• Working along with the Company’s management to develop and execute the plan for achieving the Company’s defined business goals and objectives.
• Identified business growth opportunities and developed strategies for converting opportunities into the Company’s business .
• Processing the project inquiries regarding regulatory support, clinical development, licensing, and feasibility for healthcare products such as pharmaceuticals, biologics, medical devices, health supplements, herbals, cosmetics etc. with due diligence and prioritizing the leads accordingly.
• Leading the communications with customers, vendors and internal teams through emails and other communication channels.
• Proactively spearheading the processing of inquiries till completion.
• Handling the correspondence related to new inquiries on the company’s various communication channels promptly.
• Identifying the potential vendors for existing sales opportunities and approaching them to explore feasibility of a mutual cooperation.
• Undertaking the processing of confidentiality agreements and other contractual formalities with potential customers, and vendors.
• Coordinating with vendors to generate support for managing new projects.
• Initiate, participate and manage meetings (audio / video / personal) with customers, vendors and internal teams for project related matters.
• Coordination with and providing support to the company management for project and business related matters.
• Updating vendor and Customer Relationship Management databases.
• Drafting quotations, proposals and invoices.
• Preparing sales analysis reports through google charts.
• Maintaining the sales records for future reference..
• Running web research to identify appropriate solutions to the sales inquiries regarding regulatory support, clinical development, licensing, and feasibility for healthcare products such as pharmaceuticals, biologics, medical devices, health supplements, herbals, cosmetics etc. 
• Creating Project Plans on Gantt Chart and tracking/updating the milestones for existing projects.
• Setting a follow-up mechanism to ensure the project timelines are met.
• Initiating the Social Media and other marketing campaigns (as per directives and guidance from company management) to reach the passive client market.
• Undertaking relevant activities as per the directives from the management.

Job Requirements

1. Education: Bachelor’s degree in Healthcare, Life Sciences, Pharmacy, biochemistry, biological, medicine and other related fields or equivalent education sufficient to successfully perform the essential functions of the job is required.
   • Masters or higher degree in business development, project management, marketing will be an added advantage.

2. Prior Work Experience: At least 2-5 years of experience in the business development/support, client support, sales, and / or vendor management in the fields of clinical trials or regulatory support related to pharmaceuticals, biologics, medical devices, health supplements, herbals, cosmetics etc. 

3. Job Knowledge
   • Knowledge of business development, sales coordination and / or project coordination in the fields of clinical trials or regulatory support related to pharmaceuticals, biologics, medical devices, health supplements, herbals, cosmetics etc.
   • Understanding of operational activities in clinical trials and / or regulatory fields is highly desirable.
   • Basic understanding of client communication flow is desired.
   • Any previous experience / qualification / knowledge in relevant work will be preferred. 

4. Skills & Abilities
   1. Expert ability to search various sites and sources to gather information, process the results obtained and prepare conclusions related to regulatory support, clinical development, licensing,and feasibility for healthcare products such as pharmaceuticals, biologics, medical devices, health supplements, herbals, cosmetics etc.
   2. Flexibility to work at different hours of the day, depending on self, customers, vendors and / or internal teams’ timezones.
   3. Able to prepare meaningful, clear and crisp documents like reports, manuals, proposals etc, without grammatical, spelling or other errors, based on given details and instructions related to regulatory support, clinical development, licensing,and feasibility for healthcare products such as pharmaceuticals, biologics, medical devices, health supplements, herbals, cosmetics etc.
   4. Able to work comfortably on spreadsheets (google spreadsheets) – with formula, functions and other modules in the spreadsheet.
   5. Quick learner and work well without constant supervision.
   6. Ability to understand and comprehend the needs of the work and cooperate well.

Language Proficiency: Expert written communication skills in English language – This should be demonstrated by prior work and on-the-spot test (during selection process). Good English speaking skills with ability to understand different international accents is also required.

IMPORTANT: You will need to login to your gmail / google account for authentication to apply.